General
How do I check the Firmware version on my device?
GCQuad Firmware version and update QuadMax Firmware version and update GCHawk Firmware version and update
Where can I find my launch monitor's Serial Number?
GC2: On a sticker near the hinges at the bottom of the GC2. GC3/GC3S: On a sticker near the QR code at the bottom of the GC3/GC3S GCQuad/QuadMax: Under the battery at the base of the device. Remove the battery, and it will be on a sticker. ...
Why Is My Overhead Device Missing Shots?
If your Foresight Sports device appears to “miss shots,” this is often caused by hitting mat setup or usage, rather than a device fault. Below are steps to identify and correct the issue. Step 1: Check Mat Placement Ensure the hitting mat is firmly ...
How to Set Up and Maintain Overhead Launch Monitors (Falcon & GCHawk)
Overhead-mounted launch monitors like the Foresight Sports Falcon and GCHawk rely on precise installation, controlled lighting, and regular calibration. When customers report inconsistent hitting zones, ball lock concerns or missed shots, these ...
How to Recalibrate Overhead Devices (Falcon and GCHawk)
The Falcon and GCHawk are ceiling-mounted launch monitors that rely on camera calibration to accurately track balls (and clubs, if club mode is enabled). Recalibration may be required if: The device fails to lock or intermittently loses lock Launch ...
FSX Play Download Manager is not running / courses are not downloading
FSX PLAY Download Manager Won’t Download Courses If FSX PLAY's Download Manager isn't functioning (even in version 1.2.0.3 or above), use these steps to restore course downloads: The background Download Manager process might not be running, or it's ...
Fix Projector Aspect Ratio for Impact Screens
Fixing Projector Aspect Ratio Issues on Impact Screens If your projector image doesn’t fill the screen and shows black bars at the top and bottom, the issue is usually a mismatch between the projector’s aspect ratio and the Windows display resolution ...
Ho do I reset my password?
Please note: Our customer support team does not store client login credentials. If you’ve forgotten your password, you can reset it by following these steps: Go to https://fsxlive.foresightsports.com/ and click Sign In. In the pop-up window, select ...
GC3S Subscription Guide
1. Subscription vs License Key If you own a GC3S Launch Monitor Bundle (Gold Subscription): No license key is required for software activation. The GC3S serial number automatically unlocks the subscription features. If FSX2020 asks for a license key: ...
FSX 2020 Installation guide
1. Visit the FSX 2020 Support page: https://support.foresightsports.com/support/software/fsx-2020 2. Download the latest software release (If you are downloading in Microsoft Edge and experience issues with the download, please check out the ...
Essential Putting Add-On: Putting Analysis Guide
Understanding the GCQuad and Essential Putting Analysis (EPA) Add-On: A Complete Guide For golfers and coaches using the GCQuad launch monitor, the ability to analyse putting performance with precision has become a game-changer. However, many users ...
How to Use Swing Cameras with Foresight Sports Software
Swing camera playback is available in FSX Play and FSX 2020 using driverless web cameras. This feature allows golfers to record and review their swings directly within the software. Swing camera playback is not supported in FSX Pro or the Foresight ...
How to Activate and Manage Your FSX Software License
Foresight Sports software licenses (FSX Play, FSX 2020, FSX Pro, and Foresight Fairgrounds) are tied to your FSX Live account, not to a device or launch monitor. This article explains how software licenses are purchased, activated, deactivated, and ...
Device Won’t Turn On? Try These Steps
If your Foresight Sports device does not power on (“no boot”), try the following steps before contacting Support. These checks can often resolve the issue and save you time. Step 1: Verify Power Ground-placed devices (GC3, GC3s, Launch Pro, Launch ...
How to Register and Validate Your Device (GCQuad, QuadMAX, GC3, GC3s)
What Happens if Validation Expires If your device goes past 45 days without validating: Wireless connectivity to software (WiFi / Bluetooth) will be disabled Club data will be limited to 1-dot mode only Features recently purchased (like Club Mode) or ...
Total shots / Shot counter
On a GC3: Quick Settings (swipe down at the top of the screen) > About > Counters On a GCQuad: Press OK on the GCQuad > About > Diagnostics> Page 3> Shot count = "Total shots"
SIAB (Sim in a box) setup guide
Please find our general "Sim in a Box" setup guides and installation manuals on the link below: https://issuu.com/foresightsportseurope/docs/sim-in-a-box_assembly_instructions
Damaged launch monitor
If you accidentally damaged your launch monitor, please send a few pictures of the damage to support@foresightsports.eu. We will then review the images within 1-2 working days and arrange a collection.
Device Locked
Devices are registered to the regions where they were purchased. You can check your assigned regions: GCQuad: Press OK on the Quad > ABOUT > Screen 2 If you are using the device outside of these territories, it will lock as a security measure. It can ...
Where is my GC3S license?
To find your GC3S software activation codes, you need to register the GC3 first. 1. Make sure your GC3S is connected to the internet: https://support.foresightsports.com/gc3-network-connection-guide-accessing-internet#section-34762. Create an FSX ...
Red light - RED LED indicator
If your GCHawk or Falcon is showing a red light, please try recalibrating the device first. 1. Delete Existing Calibration Files: Navigate to: File explorer > This PC > C:\Users\[_ComputerUsername_]\AppData\LocalLow\ForesightSport 2. Locate and cut ...
How do I apply markers on the club face?
https://www.foresightsports.com/fiducial-application-guide - This guide provides in-depth instructions on how to place the markers and which metrics will be captured depending on the number of markers used.
Can I send my device for repair?
To request a repair, please send an email to support@foresightsports.eu with the following details: Device Type: Device Serial number: Fault: Steps tried: Contact name and phone number: Thank you!
Range Ball Data vs Premium Golf Ball Data
When using the GCQuad or GC3/GC3S outdoors, it is important to note the difference in data of a range ball vs a premium golf ball. Below is a data set from Todaysgolfer.co.uk, which shows the results of their in-house pro testing range balls vs ...
Can I use my device in a different country?
1. Region Locking & Validation Your device is region-locked, meaning it’s tied to specific countries or areas. It needs to be connected to the internet every 45 days to ping the main server as a built-in security measure. If you travel outside the ...
Computer System Requirements
The System Specs are dependent upon the type of application you are trying to run. For specific answers to this, we recommend you review the software portion of our product support pages. https://support.foresightsports.com/support/software Be sure ...
How to install an English Windows language pack?
1. Open Settings Press Windows key + I to open the Settings window. 2. Go to Time & Language Click on Time & Language, then select Language & Region. 3. Add a Language Under Preferred languages, click Add a language. 4. Search for English Type ...
Transfer of ownership
Ownership Transfer (UKI, EMEA & South Africa) No cost to transfer ownership in these regions. For others, contact your local distributor for region unlock and fees. Fastest Method: The seller can log into their FSX Live account online ...