Device Won’t Turn On? Try These Steps

Device Won’t Turn On? Try These Steps

If your Foresight Sports device does not power on (“no boot”), try the following steps before contacting Support. These checks can often resolve the issue and save you time.

Step 1: Verify Power

  • Ground-placed devices (GC3, GC3s, Launch Pro, Launch Pro Indoor, Quad, QuadMax)

    • These devices include an internal battery.

    • Charge for at least 4–6 hours before troubleshooting.

    • Use only the original power adapter and cable supplied with your device.

    • Confirm the power outlet is working by testing with another device.

  • Overhead-mounted devices (Falcon, GCHawk)

    • These devices do not have internal batteries and must be powered via AC at all times.

    • Verify all cables are securely connected to both the device and power source.

    • Ensure the power outlet is active by testing with another device.

Step 2: Quad and QuadMax Battery Test

  • Quad and QuadMax are the only models with removable battery packs.

  • If the unit will not power on:

    • Test with a fully charged spare battery pack (if available).

    • Or remove the battery entirely and connect directly to AC power to rule out a battery failure.

Step 3: Check Indicators

  • Look for any lights, sounds, or display activity when pressing the power button.

  • Note whether the beeps, or LED indicators activate. This information can help our team diagnose the issue.

Step 4: Update Firmware (if possible)

  • If the device powers on intermittently, check that you are on the latest firmware.

  • Performing a firmware update is a good practice, even if it does not resolve the immediate issue.

Our Support Limitations

  • Devices that fail to power on after troubleshooting may require hardware diagnosis and/or repair and/or part replacement.

  • Repairs come with a 90-day warranty on replaced parts.

🔹 Standard device warranty coverage:

  • 1-year warranty – Launch Pro, GC3, GC3s

  • 2-year warranty – GCQuad, QuadMax, Falcon, GCHawk

If your device is within its warranty period, qualifying repairs will be covered. Out-of-warranty devices are subject to repair costs.

When to Contact Support

If your device still does not power on after following the steps above:

  • Contact our Support Team for further assistance.

  • Be sure to include:

    1. Device serial number

    2. A description of the troubleshooting steps you’ve already tried

    3. Any observed indicators (lights, sounds, display activity)

Providing this information helps us diagnose your issue more quickly and determine if repair or warranty service is required.

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