Device Faults & Repairs
Can I return a legacy device for repair?
Our tools to repair a legacy device are limited, but we are happy to collect it for diagnosis. If it cannot be repaired, we can offer you a 20% discount on a new range, or you can choose to get your legacy device shipped back to you. To proceed, ...
What is considered a legacy product?
Devices like Phantom, Neo, Excel, Tour V4, and others are listed in our legacy category. These no longer receive updates and repair options & replacement parts are limited. The full archive can be found on the following link: ...
Pro X3+ - What parts can be replaced?
Battery cap, eyepiece, slope switch, dual switch button (if available), and face. If you have an issue with the Red light display or need a parts replacement, please get in touch with support at support@bushnellgolfeurope.com.
Tour V6/V6 Shift/V5/V5 Shift - What parts can be replaced?
Battery cap, eyepiece, and face. The slope switch, Y/M button, and power button cannot be repaired; however, we are happy to diagnose the issue at our repair centre. We can process repairs, shipments and returns within the UK; for all other ...
Phantom 3 / Phantom 2- What parts can be replaced?
Charger and belt clip. All other components are non-repairable; however, we are happy to diagnose the issue at our repair centre. We can process repairs, shipments and returns within the UK; for all other territories, we will help you get in touch ...
Are legacy products still under warranty?
Only if purchased within 2 years of the reported issue, and no physical damage is present. We will need your proof of purchase to check the warranty status of your device. If you cannot provide proof of purchase, we will determine the warranty status ...
What should I do if my Bushnell Golf device is faulty?
Please send an email to support@bushnellgolfeurope.com and confirm your country of residence, the device type and describe the fault. We’ll guide you through the next steps.
Ion Elite or Ion Edge - What parts can be replaced?
Watch strap and charger. All other components are non-repairable; however, we are happy to diagnose the issue at our repair centre. We can process repairs, shipments and returns within the UK; for all other territories, we will help you get in touch ...
Popular Articles
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Can I use my device in a different country?
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