Can I return a legacy device for repair?
Our tools to repair a legacy device are limited, but we are happy to collect it for diagnosis.
If it cannot be repaired, we can offer you a 20% discount on a new range, or you can choose to get your legacy device shipped back to you.
To proceed, please confirm your device type, and we will send you an RMA return form.
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What is considered a legacy product?
Devices like Phantom, Neo, Excel, Tour V4, and others are listed in our legacy category. These no longer receive updates and repair options & replacement parts are limited. The full archive can be found on the following link: ...
Are legacy products still under warranty?
Only if purchased within 2 years of the reported issue, and no physical damage is present. We will need your proof of purchase to check the warranty status of your device. If you cannot provide proof of purchase, we will determine the warranty status ...
Why are some courses missing from my device?
Your device may need a Firmware and/or Course update. Use the latest Bushnell Golf Mobile App to download the latest updates. Please note: legacy devices no longer receive updates. If you need further assistance, please send an email to ...
Can I still use my legacy GPS device for previously downloaded courses?
Yes, you can continue using it for courses that are already installed.
How long does a repair take?
We aim to process returns within 3-5 business days from the day that the device arrives with us. When it arrives, you should receive an email that we received it and it's booked in for diagnosis. You can expect an update from our technician within ...