Are legacy products still under warranty?
Only if purchased within 2 years of the reported issue, and no physical damage is present. We will need your proof of purchase to check the warranty status of your device. If you cannot provide proof of purchase, we will determine the warranty status based on the serial number.
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Can I return a legacy device for repair?
Our tools to repair a legacy device are limited, but we are happy to collect it for diagnosis. If it cannot be repaired, we can offer you a 20% discount on a new range, or you can choose to get your legacy device shipped back to you. To proceed, ...
Can I still use my legacy GPS device for previously downloaded courses?
Yes, you can continue using it for courses that are already installed.
What is considered a legacy product?
Devices like Phantom, Neo, Excel, Tour V4, and others are listed in our legacy category. These no longer receive updates and repair options & replacement parts are limited. The full archive can be found on the following link: ...
What should I do if my Bushnell Golf device is faulty?
Please send an email to support@bushnellgolfeurope.com and confirm your country of residence, the device type and describe the fault. We’ll guide you through the next steps.
Why can’t I download new courses on my Phantom or Neo device?
These are legacy products. The iGolf GPS server is no longer active, so new course downloads and updates are no longer supported. The product archive (legacy products) can be found on this website: ...