Why can’t I download new courses on my Phantom or Neo device?

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• What is considered a legacy product?

  Devices like Phantom, Neo, Excel, Tour V4, and others are listed in our legacy category. These no longer receive updates and repair options & replacement parts are limited. The full archive can be found on the following link: ...

• Why are some courses missing from my device?

  Your device may need a Firmware and/or Course update. Use the latest Bushnell Golf Mobile App to download the latest updates. Please note: legacy devices no longer receive updates. If you need further assistance, please send an email to ...

• Can I return a legacy device for repair?

  Our tools to repair a legacy device are limited, but we are happy to collect it for diagnosis. If it cannot be repaired, we can offer you a 20% discount on a new range, or you can choose to get your legacy device shipped back to you. To proceed, ...

• How do I update my Bushnell device using the mobile app?

  Download the Bushnell Golf Mobile App from the Apple App Store or Google Play Store. Connect your device via Bluetooth and follow the on-screen instructions to install firmware and course updates. You can also update via your web browser on your ...

• Can I still use my legacy GPS device for previously downloaded courses?

  Yes, you can continue using it for courses that are already installed.